Front Desk Staff

Posted:
August 18, 2021
Parma
Full Time/Part Time
Salary/Hourly

Position Description

The Front Desk Staff (FDS) is the first and last interaction our members have at our facilities so they are the face of our operation! The FDS handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

Position Requirments

Position Requirements: Expectations

  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook

Requirements 

  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require

Physical Requirements 

  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed

Position Details

Above description may be subject to change or alteration at any time.

ONYX Health Club 24/7  is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? ONYX Health Club 24/7 is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at ONYX is more than a job, it’s an opportunity to inspire others to reach their fitness goals, but most of all accomplish your own personal and professional goals.

ONYX is a gym that believes in making serious exercise fun. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, and an extensive schedule of classes including Zumba, TRX, Yoga, Body Sculpt and many more.

Submit your application

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your application has been submitted. We will review it and be in contact.
Oops! Something went wrong while submitting the form.